I'm at work doing the obvious and
avoiding working and emailing
johnnym77back and forth regarding various things we are coming across as we go through our day. Now, I'm not saying that all customers are stupid. I am saying that a large majority of people we are dealing with today most likely either ride or need to ride the short bus and not because they went to a small school.
The following are some tips we have come up with regarding proper phone etiquette when calling your financial institution (or really calling anyone):
I also blame a large majority of this list on massive amounts of 70% dark chocolate...